Each order allows a maximum of 3 files total: up to 2 vocal takes and 1 instrumental/beat. Vocals should be dry/raw recordings without effects unless intentionally part of the performance. Accepted formats are WAV or high-quality MP3, and files should be properly labeled before uploading to avoid confusion during mixing.

The final mix quality depends heavily on the quality of the recordings provided. Background noise, clipping, distortion, or poorly recorded vocals may limit the overall result. While basic cleanup and enhancement will be applied, extremely low-quality recordings cannot be fully corrected through mixing alone.

The standard delivery time is up to 2–3 days after all required files have been successfully uploaded. The turnaround timer begins only after the correct files are received and verified.

Each order includes 1 free revision for minor adjustments such as vocal level balance, effects amount, or clarity improvements. Revisions must be requested within 48 hours of delivery. Major changes, additional vocal files, or replacing previously uploaded files will be treated as a new order.

Due to the digital nature of the service, all sales are final once the mixing process has started. Refunds are not provided after work has begun. Customers are encouraged to review their files and ensure they meet the upload guidelines before placing an order.

The customer confirms they own or have permission to use the vocals and instrumental they upload. The service provider is not responsible for any copyright issues related to the submitted material.